What will fit in each of the knife holders?
The Steak Kage Knife Block fits 12 steak knives. The small Kage Knife Block fits the 6 complete set Shiroi Hana knives, 2 honing rods and scissors. The big Kage Knife Block fits all 14 knives in the collection.
Last updated: October 11, 2018 14:19
Will there be a whetstone?
Whetstones are included in everything.
Last updated: October 11, 2018 14:18
Will there be a shipping cost?
Yes there will be a small additional shipping fee - however, we do have five distribution centres so these should be low. Your shipping fee will be calculated in the checkout process.
Last updated: September 03, 2018 02:23
Is there any import duty?
If you are based in the USA, EU, UK, Canada, Hong Kong, or Australia, there will be no import duty. This is because we ship from our own distribution centres, therefore have already paid the duty. Outside these territories, you may have to pay import duty, depending on your local tax regulation
Last updated: August 16, 2018 08:23
Where are you shipping from?
We have five established fulfilment centres; one in the US, one in Australia, one in Canada, one in Hong Kong, and one in the UK. Our plan is to ship the bulk shipments to these five locations. Thereafter we will courier your knives directly to you.
Last updated: August 16, 2018 08:22
How do I order add ons?
This will be possible in the checkout survey, which will be sent to you at the end of the campaign. You will be able to add any accessories, knives, or additional sets you wish.
Last updated: August 16, 2018 08:22
Do you offer a warranty?
We offer a three year warranty for all manufacturing faults.
Last updated: August 16, 2018 08:22
When will I receive my Shiroi Hana knives?
Delivery is scheduled for March 2019. In the unlikely event that there are delays, you will be notified immediately.
Last updated: August 16, 2018 08:22
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